Unlimited Support

Employing an in-house team of IT personnel is expensive. Spearhead IT Industries can manage your IT environment at a fixed monthly rate, by providing you with a support solution that is customized to your needs at a fixed monthly fee.

Services provided under this support can include the following:

• Server Monitoring, Maintenance, Troubleshooting
• Desktop Support, Monitoring, Maintenance
• Network Management and Support
• Firewall and Security Management
• IT Vendor support and management
• IT Asset Management
• Antivirus Management
• Internet Service Management
• Cloud Platform Maintenance and Management

We use the latest industry tested remote access and monitoring technology to provide support to your users, servers and systems.

Benefits

• Access to a team of skilled and experienced IT personnel that can offer support, advice and strategy
• Unlimited On-site technical support
• Unlimited Remote Support
• Physical and Agent Monitoring and notification of critical services
• SLA with agreed response times
• Client Portal to manage and log support requests
• Fixed monthly costs

Please contact our Office on 0219108180 to confirm pricing for relevant services.