Unlimited Support
Employing an in-house team of IT personnel is expensive. Spearhead IT Industries can manage your IT environment at a fixed monthly rate, by providing you with a support solution that is customized to your needs at a fixed monthly fee.
Services provided under this support can include the following:
- Server Monitoring, Maintenance, Troubleshooting
- Desktop Support, Monitoring, Maintenance
- Network Management and Support
- Firewall and Security Management
- IT Vendor support and management
- IT Asset Management
- Antivirus Management
- Internet Service Management
- Cloud Platform Maintenance and Management
We use the latest industry tested remote access and monitoring technology to provide support to your users, servers and systems.
Benefits
- Access to a team of skilled and experienced IT personnel that can offer support, advice and strategy
- Unlimited On-site technical support
- Unlimited Remote Support
- Physical and Agent Monitoring and notification of critical services
- SLA with agreed response times
- Client Portal to manage and log support requests
- Fixed monthly costs
Please contact our Office on 0219108180 to confirm pricing for relevant services.